Our solutions and services

Customer Relations Management(CRM) Applications

Customer Relationship Management (CRM) is a system which ensures correct management and control of customer contact points of firms. Through both solutions it develops, and strategic collaborations, Alfacom produces and offers the best solutions for your needs on CRM applications.

What are Advantages of Customer Relationship Management (CRM) Applications?

  • Through Customer Relationship Management (CRM) applications, you may enhance the loyalty of your customers to your brand, and customer satisfaction, and profitability of your company.
  • By targeting correct customers with the help of comprehensive analyses, you may increase the number of your customers at a low cost, and elevate your market share through cross-merchandising and selling.
  • At each field you have access to your customers, you may convert the collected data into knowledge, thereby detecting and finding the opportunities and needs more quickly.