Success Story

Vodafone IP PBX

8 Locations, 1,500 users

2006

Ziraat Bankası

Avaya  CC 6.0, 320 agents, Teleopti WFM, Outbound, Multimedia (e-mail, web-chat)

2006

Vodafone Help Desk Call Center

Avaya CC 6.0, 20 agent

2007

MedicalPark

8 Locations, 2600 users

2007

Halkbank

Avaya CC 6.0, 260 agents, Teleopti WFM, Outbound, Multimedia (e-mail, web-chat)

2007

BMC

2 Locations, 700 users

2008

TNT

6 Locations, 100 Agents Call Center, 1200 users

2009

Figensoft(Posta Güvercini)

Tegsoft CC ,10 Agent, Inbound – Outbound Applications

2010

ADB24

Tegsoft CC ,25 Agent, Inbound – Outbound Applications

2012

Sateen

Tegsoft CC ,11 Agent

2014

Orfin

Tegsoft CC ,13 Agent, Inbound – Outbound – SMS Applications, Customer Recognition (Special IVR Development)

2014

Oytek

Tegsoft CC ,8 Agent

2015

Edenred

Tegsoft CC ,15 Agent, Inbound – Outbound Applications

2015

ASC Law Office

Tegsoft CC ,45 Agent, Inbound – Outbound – SMS Applications, Customer Recognition

2015

MEB Fatih Project

Bolu, Düzce, Sakarya, Bursa and Istanbul about 750 school LAN infrastructure, installation of base stations and active devices

2016